Understanding the World of VUCHA



Decoding AQ with Ross Thornley Feat. Todd Cherches

Show Notes

Todd Cherches is the CEO and cofounder of Big Blue Gumball, a NYC-based management consulting firm specializing in leadership development and executive coaching.  

A member of Marshall Goldsmith’s “MG 100 Coaches,” a three-time award-winning adjunct professor of leadership at NYU, a lecturer on leadership at Columbia University, a TEDx speaker, and the author of the groundbreaking book, "VisuaLeadership: Leveraging the Power of Visual Thinking in Leadership and in Life"

Todd was nominated as one of eight global finalists for the 2021 Thinkers50 "Distinguished Achievement Award" in Leadership, and is currently ranked #35 on the Thinkers360 list of the Top 50 Global Thought Leaders and Influencers in the field of Management, and #17 in "Design Thinking."  

Ross and Todd talk about Visual thinking, visual leadership, Hollywood, TV studios, toxic cultures, horrible bosses, innovation, Heraclitus, sketching, communication, teaching and VUCHA - (Volatility, uncertainty, complexity and ambiguity). The pair also discuss  structure to see clearly, clarification, organisations meeting needs, Socrates, doing anything from anywhere, seeing things differently, visual clues of connection, experiential learning, passion in teaching, creating, playfulness, team building and finally interacting with people.


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  • 01:26 From Todd working in TV to thought leadership
  • 05:07 Working in a theme park and it impacting Visual Leadership
  • 08:15 Todd's passion for Coaching and Leadership
  • 11:13 Care during inconvenient times
  • 15:24 Old playbooks and organisations shifting
  • 19:04 Leaders expressing doubt
  • 25:09 Unlocking creativity
  • 30:05 Universities preparing for the next wave in shift
  • 34:15 Moments of play in the worst situation
  • 38:35 Practical things leaders and organisations could do
  • 42:28 The last time Todd did something for the first time
  • 46:11 'My Intent' bracelets

Full Podcast Transcript